myTrueSound Oy collects information about the users of its website. Processing of user data helps develop the technical maintenance and evolution of our website. The primary purpose is to improve services on the website and to analyze information related to the number of visitors because that information can be linked to the success of our products.
User data statistics application
The website uses Google Analytics, a web analytics and visitor tracking application. The application collects statistical data anonymously without identifying individual visitors. Data is collected with the help of cookies. Further information on cookies is set out below.
If you would like to receive more information on Google Analytics, please visit:
You have the possibility to opt-out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On by visiting the Google Analytics opt-out page: https://tools.google.com/dlpage/gaoptout
Our website has been created with a software called WIX. It is possible that WIX also collects statistical data with the help of cookies. Further information regarding WIX’s data policy can be read at: https://www.wix.com/about/privacy
Social media community services
This feedback enables us to continually improve our website. Cookies do not harm users’ computers or files.
We use the following cookies:
csrftoken: a token for the prevention of CSRF attacks
sessionid: session identifier
Google Analytics cookie __utma: distinguishes users and sessions
Google Analytics cookie __utmb: determines sessions
Google Analytics cookie __utmz: monitors traffic sources and navigation
Google Analytics cookie __utmv: monitors variable user data
Google DoubleClick and Google AdWords cookies for marketing
AddThis.com: a third-party cookie created and read by addthis.com. It ensures that the user sees the updated number when sharing a page and returning to a page before the cache memory of our share calculator is updated.
On our website, we use a contact form where users are requested to provide their email addresses in case they want to contact us through that channel. The information provided in the contact form is transmitted to the correct party at myTrueSound. The person responsible for the service will respond to the email address provided by the user. Data may be forwarded within the organization, where appropriate, in order for myTrueSound to be able to handle the service request from the customer.
Data provided in the contact form will be saved in myTrueSound’s server. Each year, a report is compiled from the data provided in the contact form, including the enquiry type and reason, in order for myTrueSound to develop and analyse its service processes. No user contact information is saved in the annual report. When contact information is no longer needed, it will be destroyed.
If you have any concerns related to data protection, please contact us at:
Emails sent to the above email address will be handled by the corresponding company’s data protection specialist, David Oliva. If you do not feel comfortable sending data via email, please contact us first by telephone call +358 400 807 594, or send us a letter to Uimalankatu 20, 20880, Turku, so we can agree on a suitable delivery method separately.