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Privacy Policy on the myTrueSound Website

myTrueSound Oy collects information about the users of its website. Processing of user data helps develop the technical maintenance and evolution of our website. The primary purpose is to improve services on the website and to analyze information related to the number of visitors because that information can be linked to the success of our products.

User data statistics application

The website uses Google Analytics, a web analytics and visitor tracking application. The application collects statistical data anonymously without identifying individual visitors. Data is collected with the help of cookies. Further information on cookies is set out below.

If you would like to receive more information on Google Analytics, please visit:

You have the possibility to opt-out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On by visiting the Google Analytics opt-out page:

If you visit our website and your browser is set to accept cookies, we deem this to constitute an approval of our use of cookies.

Our website has been created with a software called WIX. It is possible that WIX also collects statistical data with the help of cookies. Further information regarding WIX’s data policy can be read at:

Social media community services

On the myTrueSound website, there are third-party social media components connecting with social media community services, such as Facebook, LinkedIn, Twitter and YouTube. The plug-ins on our website are downloaded from the servers of the respective service providers. Community service plugins may collect data about visits to this site in accordance with the terms and conditions of use and privacy policy of the respective community service. In the case of third-party applications, the terms and conditions of use and privacy policies of the respective third party will apply.

We use cookies on our website. Cookies are small text files that are sent to and stored on the user’s computer. Cookies enable site administrators to recognize frequent visitors, make it easier for users to sign in on websites, and collect aggregated information about visitors.

This feedback enables us to continually improve our website. Cookies do not harm users’ computers or files.

We use the following cookies:

  • csrftoken: a token for the prevention of CSRF attacks

  • sessionid: session identifier

  • Google Analytics cookie __utma: distinguishes users and sessions

  • Google Analytics cookie __utmb: determines sessions

  • Google Analytics cookie __utmz: monitors traffic sources and navigation

  • Google Analytics cookie __utmv: monitors variable user data

  • Google DoubleClick and Google AdWords cookies for marketing

  • a third-party cookie created and read by It ensures that the user sees the updated number when sharing a page and returning to a page before the cache memory of our share calculator is updated.

Contact form

On our website, we use a contact form where users are requested to provide their email addresses in case they want to contact us through that channel. The information provided in the contact form is transmitted to the correct party at myTrueSound. The person responsible for the service will respond to the email address provided by the user. Data may be forwarded within the organization, where appropriate, in order for myTrueSound to be able to handle the service request from the customer.

Data provided in the contact form will be saved in myTrueSound’s server. Each year, a report is compiled from the data provided in the contact form, including the enquiry type and reason, in order for myTrueSound to develop and analyse its service processes. No user contact information is saved in the annual report. When contact information is no longer needed, it will be destroyed.

If you have any concerns related to data protection, please contact us at:

Emails sent to the above email address will be handled by the corresponding company’s data protection specialist, David Oliva. If you do not feel comfortable sending data via email, please contact us first by telephone call +358 400 807 594, or send us a letter to Uimalankatu 20, 20880, Turku, so we can agree on a suitable delivery method separately.

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